Disability confident: trainer pack

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Video clips

Many of us are uncertain about how best to support disabled colleagues or customers, and a sizeable proportion of organisations continue to view disability as a marginal issue. But with 1 in 3 people in the UK either disabled or close to someone who is, building disability confidence is essential for creating an inclusive workplace, providing excellent customer service and avoiding disability discrimination at work.

Pack contents
    • one set of trainer notes
    • one pack of video clips
    • one PowerPoint presentation with video clips

Our disability confident trainer pack contains 11 training video clips, each focusing on a single theme around disability awareness and discrimination in the workplace. It comes with a presentation and extensive notes to introduce each themed video clip. A preview of the trainer notes is shown below.

Sample content

Learning outcomes

    Suitable for both staff and managers, this all-in-one trainer pack has been designed to support delivery of a half-day training course covering:

    • the benefits of being a disability-confident organisation
    • how the Equality Act protects disabled people from discrimination
    • victimisation and harassment both in work and in society
    • the most appropriate ways of supporting and communicating with people with a range of disabilities, including visual, hearing and mobility impairment
    • how to implement reasonable adjustments for disabled customers and staff.



  • Duration:
  • 3 hours
  • Videos:
  • 8
  • Producer:
  • Skill Boosters

Video formats (subject to availability):

  • High Definition (mp4, 1280x720)
  • Standard Definition (mp4, 640x360)
  • Mobile (mp4, 480x270)